Privacy Policy

Our Commitment To Privacy
At StickyFingers.com (and StickyFingersOnline.com) we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.

 
The Information We Collect
At the time you register on our site, make a purchase request or agree to participate in a promotion, we collect and store the following types of information:

Name
Address
E-mail address
Telephone number
Credit/Debit Card Information

We may ask you to submit information about other people if you order a gift to be sent directly to the recipient. In such circumstances, we will ask for the recipient's name, address, telephone number and e-mail address.

We also may ask you for personally identifying information at other times, such as if you enter into a promotion at one of our RibHouses, communicate with us, or complete a survey. If you opt-in to receive information regarding a promotion (for example, our birthday club), you give us your permission to share your name and e-mail address with the third party offering the promotion; the third party may forward marketing or other materials to you on our behalf.

As part of our service, we use cookies to store and track information about you on our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to gather statistical information about usage by registered or unregistered users, research visiting patterns and maintain your "shopping cart" status even if you temporarily leave our site. If you disable cookies on your computer, you will not be able to purchase Sticky Fingers products online.

The Way We Use Information
We primarily use your personally identifiable information to send you products that you order on the StickyFingers.com (and StickyFingersOnline.com) website.  We may also use this information to customize your experience using our website.  From time to time, we may use your personal information to offer you products that best suit your interests based on what we know about you and to improve our marketing and promotional efforts. 
The email addresses that we collect are used by us to contact you for marketing purposes and are not shared with other organizations for commercial purposes. 
If you place a request for products or services, we use your personal information to ship your order.

We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

We may use your IP address to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive.

Children under 13

We do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who address our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.

For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov .


Changes To Our Policy
The practices and policies contained in this disclosure are subject to change. Any such changes will be communicated through our website. Information collected before changes are made will be secured according to the previous Privacy Policy. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.

Your Consent
By using our website, you consent to the collection and use of this information in the manner we describe.

How To Contact Us
To update, correct or delete your personal information, you can contact us at:

Website Administrator
Sticky Fingers Online
710 Johnnie Dodds Boulevard
Suite 100
Mount Pleasant, South Carolina  29464

We may be reached via e-mail at Pitmaster@Stickyfingersonline.com
Or, you may reach us by telephone at 1-800-STICKYS.